FAQ

Do you offer free shipping?

Yes, we offer free shipping on all orders within the UK.

What is your return policy?

You have 30 days to return your product(s) after you've received it.

Do you ship internationally?

No, we only ship our products to the UK.

Can I cancel my order after I've placed it?

If you decide to cancel your order, you can do so by contacting us at info@alora-mode.uk. Please do this as soon as possible as we won't be able to cancel your order once it has been processed.

Business Information:

Alora-Mode is operated by BDR ECOM, a business registered in the Netherlands.

Business address: Purmerstraat 23, 1135 EE, Edam

Company number: 86607057

E-mail: info@alora-mode.uk
Tel: +447441477947

Customer service hours:
Monday to Friday: 09:00 to 17:00 GMT